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Army enterprise service desk phone number.
312 645 7716 oconus dsn.
Tier 1 provides support to various software applications besides gcss army.
Welcome to the network enterprise center nec on fort hood texas.
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Main disa helpdesk last updated on may 08 2019 0 0 cyberx dv cyberx dv 2019 05 03 00 22 57 2019 05 08 10 53 27 e mail and phone.
Army enterprise service desk aesd phone message update.
Https aesd w army mil cac required link email.
To contact the disa service desk call 1 844 disa hlp.
This change is required in order to support the expanding customer base of the service desks.
As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
Subject include gcss army in the subject line if submitting incident reports via e mail.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
The requester guide below will assist in walking you through the process to register.
Provide accurate information and log all calls into the ticketing system database.
Specific contact information including field offices program offices and service desk automated menu sequences can be found in the disa help guide.
Provide transparent delivery sustainment and defense of landwarnet capabilities across the fort hood aor enabling unity of command and synchronization of the enterprise.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
New user requester guide.
Contact info uic name phone ako e mail and or alternate email address unit office.
866 335 2769 limited support to personal windows computers and no support for personal apple computers.
Provide friendly service to all customers.
Users may also call the army enterprise service desk at 1 866 335 army 2769.
Army enterprise service desk worldwide aesd w support for ako enterprise email hours.
For more information about working with disa please visit the industry partners website.
All first time users of the help desk will be required to go to the web link below and complete an initial registration form in order to gain access to the system.