If you still cannot login return to ako home page and click the link to cac reference center and follow cac installation quick start instructions on the left of the screen.
Army ako webmail help desk number.
You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil.
In any other case you will need use the following instructions.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
866 335 army 2769 select option 3.
1 866 335 army 2769 use option 2.
Ask the operator to connect you to 866 335 2769.
If you have any questions please email the ldac service desk at usarmy redstone logsa mbx service desk mail mil.
Your email has transitioned to enterprise email and your information is incorrect in the global address list gal.
Contact info uic name phone ako e mail and or alternate email address unit office.
You can call the army enterprise service desk worldwide at 866 335 2769 to find out who your entitlement manager is for your command if you ve had your cac longer than 48 hours.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Help page table of contents.
Sunset of nmp imm ldac has sunset the nmp imm tool as the data is no longer updated at ldac.
Subject include gcss army in the subject line if submitting incident reports via e mail.
Provide your ssn and the answers to your security questions the help desk will put in an order to change the ako address.
The ako help desk number is 866 335 2769 when you are calling commercially.
Provides quick access to installation and travel information training links the latest news and other knowledge centers across the army.
If you have questions please contact the ldac service desk at usarmy redstone ldac mbx service desk mail mil.
The help desk operates 24 hours a day seven days per week and 365 days per year.
You can contact ako using the ako phone number or any one of the following options below.
Tier 1 provides support to various software applications besides gcss army.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Use dsn switch board at 312 560 1110.
312 560 1110 then ask the operator to connect you to 866 335 2769 below is a list of help pages of our most commonly requested answers.
Army portal for soldiers and da civilians.
Contact info uic name phone ako e mail and or alternate email address unit office.
Subject include gcss army in the subject line if submitting incident reports via e mail.
If you require more assistance to login contact.
