Monday friday 0700 1600 eastern.
Army ako help desk number.
Ask the operator to connect you to 866 335 2769.
In any other case you will need use the following instructions.
877 251 0730 24 7 according to one person citrix.
Use dsn switch board at 312 560 1110.
Contact info uic name phone ako e mail and or alternate email address unit office.
The help desk operates 24 hours a day seven days per week and 365 days per year.
The ako help desk number is 866 335 2769 when you are calling commercially.
United states army human resources command soldiers first site map.
As of 30 april 2013 the aesd s interactive voice message ivr will be changed.
You can always contact support at help us army mil.
This change is required in order to support the expanding customer base of the service desks.
Contact the ako help desk by phone email or through the ticket service on its website as of 2015.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
The security accreditation level of this site is unclassified and below.
Structured self development ssd hours.
Government usg information system is that is provided for usg authorized use only.
Select 2 when prompted to select.
This will help ensure the incident is forwarded to the correct tier 2 help desk.
Army enterprise service desk aesd phone message update.
Tier 1 provides support to various software applications besides gcss army.
Hrc help desk will create a trouble ticket using the information you provide in the email message.
This is a u s.
You need to include the following information.
312 645 7716 oconus dsn.
If you re the owner you can renew it.
Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support.
Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.
800 275 2872 option 1 dsn.
Subject include gcss army in the subject line if submitting incident reports via e mail.