An arlo or netgear logo.
Arlo pro battery won t charge.
The camera led lights solid blue when the camera battery is fully charged.
However in the future netgear may.
You must use an arlo pro power adapter and cable to charge the battery.
First make sure that you re using the correct power adapter.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
This is the lightning bolt icon at the top of the image.
Check for the following three things on your power adapter.
If your battery is completely dead and does not charge follow these troubleshooting steps.
If you re still experiencing rapid battery drain with the most recent firmware update.
There was a recent fix that resolved a battery drain issue with arlo pro and arlo pro 2.
You will find several options for contacting support in the provided link.
Plug the power adapter into an electrical outlet.
I brought it inside to charge and left it on for over 24hrs to make sure it had a good charge and when i unplugged the device it automatically goes offline on my app bc the battery is dead.
I realized the arlo security lights weren t working and noticed the batteries were dead.
The qc 2 0 icon.
If your arlo pro 2 or arlo pro camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
Please contact the arlo support team to further investigate this issue.
If your arlo pro or arlo pro 2 camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
Make sure that the power adapter cable is fully inserted into the ac power.
The output is 9v 1 1a.
Connect the other end of the adapter cable to the camera.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
The system is under a year old.
Battery won t charge on all 3 cameras arlo sent anew charger but still nothing.
To troubleshoot problems with your arlo pro or arlo pro2 camera battery.
Arlo is the world s first 100 percent wireless high definition smart home security camera.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
When the camera is armed and plugged in the battery will only charge to 80 to preserve the battery s long term life lion batteries really don t want to be fully charged for long times best life occurs when they re charged at 40 and stopped at 80.
The process is very simple to do in charging the arlo pro camera.
